{"id":914,"date":"2024-01-03T23:02:59","date_gmt":"2024-01-03T23:02:59","guid":{"rendered":"https:\/\/www.writemyessays.app\/blog\/questions\/pilot-plan-as-part-of-the-define-and-measure-phases-of-the-dmaic-model-you-identified-areas-for-improvement-in-the-emergency-care-process-at-shelbyville-medical-center\/"},"modified":"2024-01-03T23:02:59","modified_gmt":"2024-01-03T23:02:59","slug":"pilot-plan-as-part-of-the-define-and-measure-phases-of-the-dmaic-model-you-identified-areas-for-improvement-in-the-emergency-care-process-at-shelbyville-medical-center","status":"publish","type":"questions","link":"https:\/\/www.writemyessays.app\/blog\/questions\/pilot-plan-as-part-of-the-define-and-measure-phases-of-the-dmaic-model-you-identified-areas-for-improvement-in-the-emergency-care-process-at-shelbyville-medical-center\/","title":{"rendered":"Pilot Plan As part of the Define and Measure phases of the DMAIC model, you identified areas for improvement in the emergency care process at Shelbyville Medical Center"},"content":{"rendered":"<div>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Introduction<\/span><span style=\"font-size: 1pt; cursor: auto; color: inherit;\">, click<br \/>\nto open section<\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">Pilot Plan<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">As part<br \/>\nof the Define and Measure phases of the DMAIC model, you identified areas for<br \/>\nimprovement in the emergency care process at Shelbyville Medical Center. The<br \/>\nnext step is to determine the causal factors for the deficiencies in quality<br \/>\nand formulate improvements. As part of the Analyze and Improve phases, you will<br \/>\nprepare a pilot plan to address the causal factors of declining patient<br \/>\nsatisfaction at the Shelbyville Medical Center.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The pilot plan is the second task of the<br \/>\nassessment. As part of the pilot plan, you will evaluate the following:<\/span><\/p>\n<ul style=\"cursor: auto; color: inherit;\">\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">the tools<br \/>\n     necessary to perform a causal analysis<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">the common<br \/>\n     mistakes made in implementing a 5 Whys Analysis<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">the elements of<br \/>\n     a successful pilot plan<\/span><\/li>\n<\/ul>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Follow these three steps to help you complete<br \/>\nthe pilot plan:<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Discover:<\/span><\/b><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;Discover<br \/>\nthe importance of a causal analysis and assess the successful implementation of<br \/>\na causal analysis in a case study.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Engage:<\/span><\/b><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;Critique<br \/>\ntwo 5 Whys Analyses conducted by the CQI team at Shelbyville Medical Center.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Review:<\/span><\/b><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;Apply<br \/>\nwhat you have learned to complete Task 2 of the Quality Improvement in<br \/>\nHealthcare assessment. For more detailed requirements, visit the&nbsp;<b style=\"cursor: auto; color: inherit;\">Assessment<\/b>&nbsp;area<br \/>\non the Course of Study landing page.<\/span><\/p>\n<p style=\"margin: 22.5pt 0in 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">Essential Materials<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Use the<br \/>\nfollowing resources to complete the Pilot Plan.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><i style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Healthcare<br \/>\nPerformance Improvement: A Lean Six Sigma Approach<\/span><\/i><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;prepares<br \/>\nhealthcare administrators to meet the challenges of a changing marketplace through<br \/>\nthe Lean Six Sigma method of quality improvement.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><i style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Miller&#8217;s<br \/>\nImpact Assessment Framework<\/span><\/i><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;provides an in-depth guide to assessing<br \/>\nthe potential impact of quality improvement on the multiple dimensions of the<br \/>\norganization.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Task 2:<br \/>\nPilot Plan Template<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: 22.5pt; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 9pt; cursor: auto; color: inherit;\">Complete and Close Introduction<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">With<br \/>\nthe Define and Measure phases of the DMAIC model now completed, the CQI team at<br \/>\nShelbyville Medical Center needs to identify the root causes of low patient<br \/>\nsatisfaction at the facility as part of the Analyze and Improve phases. To<br \/>\nidentify root causes, CQI teams must perform what is known as a causal<br \/>\nanalysis. There are several tools available to do this.<\/span><\/p>\n<div style=\"padding: 0in 0in 4pt; cursor: auto; color: inherit;\">\n<p style=\"margin: 22.5pt 0in 3.75pt; padding: 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">TOPIC QUESTIONS<\/span><\/b><\/p>\n<\/div>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 12pt; line-height: 107%; cursor: auto; color: inherit;\">How can a<br \/>\ncausal analysis determine root causes?<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 12pt; line-height: 107%; cursor: auto; color: inherit;\">How can<br \/>\npilot plans be used to test solutions?<\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Now<br \/>\nthat you have reviewed and explored the tools involved in the Analyze and<br \/>\nImprove phases of DMAIC, you can begin applying those tools to quality<br \/>\nimprovement at Shelbyville Medical Center. As a health leader, you will collaborate<br \/>\nwith a CQI team to perform a causal analysis to identify root causes of quality<br \/>\ndeficiencies.<\/span><\/p>\n<p style=\"margin: 22.5pt 0in 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">How Is Causal Analysis Performed?<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The<br \/>\noutcomes of patient care result from a complex interconnection of process and<br \/>\nsystem failures. CQI teams often use what is known as the 5 Whys Analysis<br \/>\nmethod to analyze performance, process, and system gaps specific to the<br \/>\nproblem. Asking the \u201cfive why\u201d questions is not limited to seeking insights<br \/>\nonly five times, but rather a method to elicit relevant facts to a point when<br \/>\ncontinuing to ask why does not further inform the investigation process.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Review Chapter 4 of&nbsp;<i style=\"cursor: auto; color: inherit;\">Basics of Health<br \/>\nCare Performance Improvement<\/i>&nbsp;and complete the following scenario to<br \/>\nidentify the common mistakes made in conducting a 5 Whys Analysis. This<br \/>\nactivity will prepare you for the pilot plan, in which you will be required to<br \/>\nanalyze a 5 Whys Analysis and explain how this process could have been used<br \/>\nmore effectively.<\/span><\/p>\n<div style=\"padding: 0in 0in 4pt; cursor: auto; color: inherit;\">\n<p style=\"margin: 22.5pt 0in 3.75pt; padding: 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">ACTIVITY<\/span><\/b><\/p>\n<\/div>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">5 Whys<br \/>\nAnalysis Critique<\/span><span style=\"font-size: 1pt; cursor: auto; color: inherit;\">, click to open activity<\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-top: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The<br \/>\ncomplex relationship between cause and effect makes a causal analysis a<br \/>\ndifficult task. But a quality improvement initiative can only be successful if<br \/>\nit is targeting the actual source of quality deficiencies. In the next<br \/>\nassignment, you will perform a thorough critique of a 5 Whys Analysis and then,<br \/>\nbased on information from the analysis, identify areas for improvement and<br \/>\ncreate a future state process flowchart.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: 22.5pt; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 9pt; cursor: auto; color: inherit;\">Complete and Close Engage<\/span><\/b><\/p>\n<p style=\"margin-bottom: 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">Pilot Plan<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><i style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Complete<br \/>\nthe Analyze and Improve phases of DMAIC by preparing a pilot plan for the<br \/>\nquality improvement initiative.<\/span><\/i><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">For this part of the assessment, you will<br \/>\ncomplete&nbsp;<a style=\"cursor: auto;\"><span style=\"cursor: auto; color: inherit;\">Task 2, the Pilot Plan<\/span><\/a>.<br \/>\nThis task will provide opportunities to analyze and critique a 5 Whys Analysis.<br \/>\nThe task will also provide opportunities to outline goals for future processes<br \/>\nand assess the impact that the quality improvement will have on different<br \/>\ndimensions of Shelbyville Medical Center.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">For the pilot plan, do the following:<\/span><\/p>\n<ul style=\"cursor: auto; color: inherit;\">\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Use the pilot<br \/>\n     plan to review and critique a 5 Whys Analysis conducted by the CQI team. \u200b<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Produce an<br \/>\n     Ishikawa (fishbone) diagram.<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Identify<br \/>\n     opportunities for improvement.<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Outline a future<br \/>\n     state process.<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Prepare an<br \/>\n     implementation plan.<\/span><\/li>\n<li style=\"line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Assess the<br \/>\n     impact that quality improvement will have on various dimensions of the<br \/>\n     organization&#8217;s care.<\/span><\/li>\n<\/ul>\n<p style=\"margin-bottom: 0in; line-height: 22.5pt; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 9pt; cursor: auto; color: inherit;\">Complete and Close Review<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0in; line-height: 32.25pt; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">References<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Lighter,<br \/>\nD. E. (2013).&nbsp;<i style=\"cursor: auto; color: inherit;\">Basics of health care performance improvement: A Lean Six<br \/>\nSigma approach.<\/i>&nbsp;Jones and Bartlett Learning.<br \/>\nhttps:\/\/eds.b.ebscohost.com\/eds\/ebookviewer\/ebook?sid=c94f2d6a-baae-40b1-950b-12abffc53c90%40sessionmgr103&amp;ppid=pp_Cover&amp;vid=0&amp;format=EB<\/span><\/p>\n<p style=\"margin: 0.1in 0in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Miller, C. (n.d.)&nbsp;<i style=\"cursor: auto; color: inherit;\">Impact<br \/>\nassessment framework<\/i>. Master of Healthcare Administration Program. Western<br \/>\nGovernors University, 1-33.<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Introduction, click to open section Pilot Plan As part of the Define and Measure phases of the DMAIC model, you identified areas for improvement in the emergency care process at Shelbyville Medical Center. The next step is to determine the causal factors for the deficiencies in quality and formulate improvements. As part of the Analyze [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[21],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions\/914"}],"collection":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/comments?post=914"}],"version-history":[{"count":0,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions\/914\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/media?parent=914"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/disciplines?post=914"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/paper_types?post=914"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/tagged?post=914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}