{"id":909,"date":"2024-01-03T22:58:13","date_gmt":"2024-01-03T22:58:13","guid":{"rendered":"https:\/\/www.writemyessays.app\/blog\/questions\/initial-report-as-part-of-the-define-and-measure-phases-of-the-dmaic-model-you-will-evaluate-the-processes-involved-in-emergency-care-and-create-an-initial-report-for-the-shelbyville-medical-center\/"},"modified":"2024-01-03T22:58:13","modified_gmt":"2024-01-03T22:58:13","slug":"initial-report-as-part-of-the-define-and-measure-phases-of-the-dmaic-model-you-will-evaluate-the-processes-involved-in-emergency-care-and-create-an-initial-report-for-the-shelbyville-medical-center","status":"publish","type":"questions","link":"https:\/\/www.writemyessays.app\/blog\/questions\/initial-report-as-part-of-the-define-and-measure-phases-of-the-dmaic-model-you-will-evaluate-the-processes-involved-in-emergency-care-and-create-an-initial-report-for-the-shelbyville-medical-center\/","title":{"rendered":"Initial Report As part of the Define and Measure phases of the DMAIC model, you will evaluate the processes involved in emergency care and create an Initial Report for the Shelbyville Medical Center."},"content":{"rendered":"<div>\n<p style=\"margin-bottom: 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">Initial Report<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">As part<br \/>\nof the Define and Measure phases of the DMAIC model, you will evaluate the<br \/>\nprocesses involved in emergency care and create an Initial Report for the<br \/>\nShelbyville Medical Center.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The Initial Report is the<br \/>\nfirst task of the assessment. As part of the Initial Report, you will evaluate<br \/>\nthe following:<\/span><\/p>\n<ul style=\"cursor: auto; color: inherit;\">\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">the<br \/>\n     tools that support defining a problem for improvement<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">the<br \/>\n     processes involved in emergency care<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">the<br \/>\n     elements of a successful project charter<\/span><\/li>\n<\/ul>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Follow these three steps<br \/>\nto help you complete the Initial Report:<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Discover:<\/span><\/b><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;Review<br \/>\nthe importance of customer feedback and the tools that are used in the Define<br \/>\nand Measure phases of DMAIC.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Engage:<\/span><\/b><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;Study<br \/>\nthe processes involved in emergency care and examine a report from a<br \/>\nShelbyville Medical Center&#8217;s CQI team that will add insight to the<br \/>\ninefficiencies in the emergency care process.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Review:<\/span><\/b><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;Apply<br \/>\nwhat you have learned to complete Task 1 of the Quality Improvement in<br \/>\nHealthcare assessment. For more detailed requirements, visit the&nbsp;<b style=\"cursor: auto; color: inherit;\">Assessment<\/b>&nbsp;area<br \/>\non the Course of Study landing page.<\/span><\/p>\n<p style=\"margin: 22.5pt 0in 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">Essential Materials<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Use the<br \/>\nfollowing resources to complete the Initial Report.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><i style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Improving Patient Flow and Reducing Emergency Department<br \/>\nCrowding: A Guide for Hospitals<\/span><\/i><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;provides<br \/>\nstep-by-step instructions for planning and implementing patient flow<br \/>\nimprovement strategies.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><i style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Basics Healthcare Performance Improvement: A Lean Six Sigma<br \/>\nApproach<\/span><\/i><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&nbsp;prepares healthcare administrators to meet the challenges<br \/>\nof a changing marketplace through the Lean Six Sigma method of quality<br \/>\nimprovement.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&#8220;Project Charter Toolkit&#8221; provides templates, samples,<br \/>\nand a guide supported with videos, to help you create an effective project<br \/>\ncharter.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The&nbsp;<i style=\"cursor: auto; color: inherit;\">Voice of the Customer Report<\/i>&nbsp;from the<br \/>\ncontinuous quality improvement (CQI) team at the organization compares<br \/>\npatients&#8217; experiences at the Shelbyville Medical Center to the national<br \/>\naverage.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><u style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Task 1: Initial Report Template<\/span><\/u><\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The<br \/>\nDMAIC model of Six Sigma is one example of a framework for effective quality<br \/>\nimprovement. Before implementing a quality improvement initiative, leaders<br \/>\nshould first understand the value of quality improvement. The next step is to<br \/>\nbecome familiar with and analyze how the DMAIC model can be used in healthcare<br \/>\norganizations. The following articles, case studies, and videos illustrate the<br \/>\nstrategies and tools that lead to a structured approach to quality improvement<br \/>\nimplementation.<\/span><\/p>\n<div style=\"padding: 0in 0in 4pt; cursor: auto; color: inherit;\">\n<p style=\"margin: 22.5pt 0in 3.75pt; padding: 0in; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">TOPIC QUESTION<\/span><\/b><\/p>\n<\/div>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 12pt; line-height: 107%; cursor: auto; color: inherit;\">What is the<br \/>\nvalue of quality improvement and the DMAIC model in healthcare?<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 12pt; line-height: 107%; cursor: auto; color: inherit;\">How does<br \/>\ncustomer feedback affect healthcare?<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 12pt; line-height: 107%; cursor: auto; color: inherit;\">What tools<br \/>\nare used in the Define and Measure phases?<\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Now<br \/>\nthat you have reviewed and explored the tools supporting the Define and Measure<br \/>\nphases of DMAIC, you can begin application to the Shelbyville Medical Center<br \/>\ncase study.<\/span><\/p>\n<p style=\"margin: 22.5pt 0in 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">What Are the Processes Involved in Emergency Care?<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Because<br \/>\nSix Sigma focuses on processes, healthcare leaders need a well-developed<br \/>\nunderstanding of the operational relationships among and across departments,<br \/>\nemployees, and resources that comprise a system for care. Delivering emergency<br \/>\ncare involves an especially complex process. Systems must respond efficiently<br \/>\nto deliver care in an environment where rapid response is crucial to patient<br \/>\nwell-being. Developing a process flowchart is an effective way to represent a<br \/>\ncomplex system and identify areas for improvement.<\/span><\/p>\n<table style=\"cursor: auto; color: inherit;\">\n<tbody style=\"cursor: auto; color: inherit;\">\n<tr style=\"cursor: auto; color: inherit;\">\n<td style=\"padding: 0in 0in 3.75pt; cursor: auto; color: inherit;\"><\/td>\n<td style=\"padding: 0in; cursor: auto; color: inherit;\"><\/td>\n<\/tr>\n<tr style=\"cursor: auto; color: inherit;\">\n<td style=\"padding: 0in; cursor: auto; color: inherit;\">\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">To<br \/>\n  glean an understanding of the processes that improve patient flow in an<br \/>\n  emergency department, review the following report. The resources of the<br \/>\n  Agency for Healthcare Research and Quality (AHRQ) on quality improvement<br \/>\n  contain information on research-based initiatives that have proven to be<br \/>\n  successful in improving process and systems. AHRQ\u2019s &#8220;Improving Patient<br \/>\n  Flow and Reducing Emergency Department Crowding&#8221; addresses emergency<br \/>\n  department crowding, explains how to measure emergency department<br \/>\n  performance, and identifies strategies to improve.<\/span><\/p>\n<p style=\"margin: 0.1in 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Review the executive<br \/>\n  summary of the article with a focus on patient flow improvements. Then review<br \/>\n  the VOC report from Shelbyville Medical Center and consider how these<br \/>\n  improvements can be applied to address specific areas of suboptimal patient<br \/>\n  satisfaction.<\/span><\/p>\n<p style=\"margin-bottom: 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 11.5pt; cursor: auto; color: inherit;\">Questions to Consider:<\/span><\/b><\/p>\n<ul style=\"cursor: auto; color: inherit;\">\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">How could<br \/>\n       successful patient flow improvements be implemented at Shelbyville<br \/>\n       Medical Center?<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Are there any<br \/>\n       patterns of low patient satisfaction that can be identified in the VOC<br \/>\n       report?<\/span><\/li>\n<li style=\"margin-bottom: 4.8pt; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Which of the<br \/>\n       care or service domains outlined in the table seem most relevant to<br \/>\n       improving Shelbyville Medical Center&#8217;s patient satisfaction?<\/span><\/li>\n<\/ul>\n<p style=\"margin-bottom: 3.75pt; line-height: normal; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 11.5pt; cursor: auto; color: inherit;\">Read<\/span><\/b><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&#8220;Improving<br \/>\n  Patient Flow and Reducing Emergency Department Crowding: A Guide for<br \/>\n  Hospitals&#8221;<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><u style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">&#8220;The Voice of the Customer Report&#8221;<\/span><\/u><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 12pt; cursor: auto; color: inherit;\"><br style=\"cursor: auto; color: inherit;\"><br \/>\nProcesses in an emergency department<\/span><span style=\"font-size: 1pt; cursor: auto; color: inherit;\">,<br \/>\nclick to open activity<\/span><span style=\"font-size: 12pt; cursor: auto; color: inherit;\"><\/span><\/p>\n<p style=\"margin-bottom: 0.1in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">In<br \/>\nresponse to the patient satisfaction survey results, the CQI team conducted<br \/>\ninterviews with stakeholders and staff members from various departments to<br \/>\nidentify possible sources of waste or inefficiency. The team summarized their<br \/>\nfindings by the department.<\/span><\/p>\n<p style=\"margin-bottom: 0in; line-height: normal; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">Select<br \/>\neach link to see more.<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; line-height: 107%; cursor: auto; color: inherit;\">The triage staff observed<br \/>\nthat response time for patients in life-threatening situations is comparable to<br \/>\nbenchmarks, but patients triaged at a less urgent level are often kept waiting<br \/>\nfor several hours. The triage staff members&#8217; consensus is that the process for<br \/>\npatient triage is well formed. The continued influx of patients creates a<br \/>\nbottleneck in the overall arrival to treatment time. In addition to determining<br \/>\npatient priority, triage staff have been assigned multiple other tasks and are<br \/>\nfaced with numerous distractions and interruptions.<\/span><\/p>\n<p style=\"margin: 0in; cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; cursor: auto; color: inherit;\">The nursing staff expressed<br \/>\nsimilar concerns regarding overall emergency department patient volume. The<br \/>\nnurses observed that patients frequently complain about wait times before being<br \/>\nseen by a physician. The nursing staff also expressed frustration about ease of<br \/>\naccess to the equipment and supplies needed to treat patients. A general sense<br \/>\nfrom the nursing staff is that physicians tend to be abrupt with patients and<br \/>\nstaff, which may be limiting open dialogue.<\/span><\/p>\n<p style=\"margin: 0in 3.75pt 0in 0in; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 11.5pt; cursor: auto; color: inherit;\">&nbsp;<\/span><\/b><\/p>\n<p style=\"margin: 0in 3.75pt 0in 0in; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 11.5pt; cursor: auto; color: inherit;\">Resident Physicians<\/span><\/b><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; line-height: 107%; cursor: auto; color: inherit;\">Resident physicians reported<br \/>\nfeeling constantly rushed. Their primary complaint is difficulty in efficiently<br \/>\ncommunicating to the attending physician. The process of direct handoff of<br \/>\npatient information has eroded to passive communication within the patient&#8217;s<br \/>\nmedical record, decreasing the quality and reliability of the communication.<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; line-height: 107%; cursor: auto; color: inherit;\">Attending physicians reported<br \/>\nfeeling constantly rushed. They are frustrated about poor communication from<br \/>\nresident physicians and believe this is a factor in delayed patient care.<br \/>\nAttending physicians reported that they are often required to perform repeat<br \/>\npatient assessments due to inadequate information provided by the residents.<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; line-height: 107%; cursor: auto; color: inherit;\">&nbsp;<\/span><\/p>\n<p style=\"margin: 0in; line-height: 32.25pt; cursor: auto; color: inherit;\"><b style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 15pt; cursor: auto; color: inherit;\">References<\/span><\/b><\/p>\n<section style=\"font-size: 14px; cursor: auto; color: inherit;\">\n<p style=\"margin: 0in 0in 0.1in; cursor: auto; color: inherit;\">Casual.PM. (n.d.). [Template,<br \/>\nsample, and examples].&nbsp;<em style=\"cursor: auto; color: inherit;\">The Project Charter<br \/>\ntoolkit<\/em>. https:\/\/project-charter-template.casual.pm<\/p>\n<p style=\"margin: 0.1in 0in; cursor: auto; color: inherit;\">IHI Open School. (2015, March 3).&nbsp;<em style=\"cursor: auto; color: inherit;\">Whiteboard: Family of measures<\/em>&nbsp;[Video].<br \/>\nYouTube. https:\/\/www.youtube.com\/watch?v=uow7mzrFif4<\/p>\n<p style=\"margin: 0.1in 0in; cursor: auto; color: inherit;\">Lighter, D. E. (2013).&nbsp;<em style=\"cursor: auto; color: inherit;\">Basics of health care performance improvement: A<br \/>\nLean Six Sigma approach<\/em>. Jones and Bartlett Learning.<br \/>\nhttps:\/\/eds.b.ebscohost.com\/eds\/ebookviewer\/ebook?sid=c94f2d6a-baae-40b1-950b-12abffc53c90%40sessionmgr103&amp;ppid=pp_Cover&amp;vid=0&amp;format=EB<\/p>\n<p style=\"margin: 0.1in 0in; cursor: auto; color: inherit;\">LMSOS. (2013, October 7).&nbsp;<em style=\"cursor: auto; color: inherit;\">Whiteboard: Flowchart<\/em>&nbsp;[Video]. YouTube.<br \/>\nhttps:\/\/www.youtube.com\/watch?v=tq7dQVaTbcc<\/p>\n<p style=\"margin: 0.1in 0in; cursor: auto; color: inherit;\">LMSOS. (2014, May 5).&nbsp;<em style=\"cursor: auto; color: inherit;\">Whiteboard: Flowchart 2<\/em>&nbsp;[Video]. YouTube.<br \/>\nhttps:\/\/www.youtube.com\/watch?v=yFtV0-gm9nk<\/p>\n<p style=\"margin: 0.1in 0in; cursor: auto; color: inherit;\">McHugh, M., VanDyke, K., Mcclelland,<br \/>\nM., &amp; Moss, D. (2011, October).&nbsp;<em style=\"cursor: auto; color: inherit;\">Improving<br \/>\npatient flow and reducing emergency department crowding: A guide for hospitals,<br \/>\n11<\/em>(12)-0094. Agency for Healthcare Research and Quality (AHRQ).<br \/>\nhttps:\/\/hsrc.himmelfarb.gwu.edu\/cgi\/viewcontent.cgi?referer=https:\/\/scholar.google.com\/&amp;httpsredir=1&amp;article=1041&amp;context=sphhs_policy_facpubs<\/p>\n<p style=\"margin: 0.1in 0in 0in; cursor: auto; color: inherit;\">The Voice of the Customer Report.<br \/>\n(n.d.). [Survey of patients\u2019 experiences at Shelbyville Medical Center]. Master<br \/>\nof Healthcare Administration Program. Western Governors University.<\/p>\n<\/section>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; line-height: 107%; cursor: auto; color: inherit;\">&nbsp;<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\"><span style=\"font-size: 10.5pt; line-height: 107%; cursor: auto; color: inherit;\">&nbsp;<\/span><\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<p style=\"cursor: auto; color: inherit;\">&nbsp;<\/p>\n<\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Initial Report As part of the Define and Measure phases of the DMAIC model, you will evaluate the processes involved in emergency care and create an Initial Report for the Shelbyville Medical Center. The Initial Report is the first task of the assessment. As part of the Initial Report, you will evaluate the following: the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[21],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions\/909"}],"collection":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/comments?post=909"}],"version-history":[{"count":0,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions\/909\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/media?parent=909"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/disciplines?post=909"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/paper_types?post=909"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/tagged?post=909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}