{"id":19781,"date":"2024-04-06T16:14:35","date_gmt":"2024-04-06T16:14:35","guid":{"rendered":"https:\/\/www.writemyessays.app\/blog\/questions\/based-on-kfc-uk-company-you-will-identify-three-smart-objectives-recommend-three-digital-strategies-and-three-marketing-metrics-use-template-which-is-in-attachments\/"},"modified":"2024-04-06T16:14:35","modified_gmt":"2024-04-06T16:14:35","slug":"based-on-kfc-uk-company-you-will-identify-three-smart-objectives-recommend-three-digital-strategies-and-three-marketing-metrics-use-template-which-is-in-attachments","status":"publish","type":"questions","link":"https:\/\/www.writemyessays.app\/blog\/questions\/based-on-kfc-uk-company-you-will-identify-three-smart-objectives-recommend-three-digital-strategies-and-three-marketing-metrics-use-template-which-is-in-attachments\/","title":{"rendered":"Based on KFC UK company, you will identify THREE SMART objectives, recommend THREE digital strategies and THREE marketing metrics (Use template which is in attachments)"},"content":{"rendered":"<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"cursor: auto;\">Based on KFC UK company, you will identify<span style=\"cursor: auto;\">&nbsp;<\/span><b style=\"cursor: auto;\">THREE SMART<\/b><span style=\"cursor: auto;\">&nbsp;<\/span><b style=\"cursor: auto;\">objectives<\/b><br style=\"cursor: auto;\">and recommend<span style=\"cursor: auto;\">&nbsp;<\/span><b style=\"cursor: auto;\">THREE digital strategies<\/b><span style=\"cursor: auto;\">&nbsp;<\/span>that will help the company build and develop profitable long-term relationships with its target customers. Then, you will propose<span style=\"cursor: auto;\">&nbsp;<\/span><b style=\"cursor: auto;\">ONE<\/b><span style=\"cursor: auto;\">&nbsp;<\/span><b style=\"cursor: auto;\">marketing<\/b><span style=\"cursor: auto;\">&nbsp;<\/span>metric for each objective to monitor and measure the success of your objectives (<b style=\"cursor: auto;\">a total of THREE marketing metrics<\/b>).<br style=\"cursor: auto;\"><br style=\"cursor: auto;\"><\/span><span style=\"cursor: auto;\"><\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b><span style=\"cursor: auto;\">Each proposed digital strategy should be justified clearly with references to the business, industry, the chosen customer segment, competitors and market trends (such as evolving consumer behaviour and emerging technologies).<br style=\"cursor: auto;\">Excellent answers will propose digital strategies with references to owned, earned and paid media in the context of customer acquisition, retention, development, experience and engagement.<br style=\"cursor: auto;\"><br style=\"cursor: auto;\"><\/span><span style=\"cursor: auto;\"><\/span><\/b><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"cursor: auto;\"><b>Having identified your marketing metrics, you should explain why that particular metric you have selected. You should also consider any drawbacks that your organisation may face in using those metrics in measuring their performance.<\/b><br style=\"cursor: auto;\"><br style=\"cursor: auto;\"><\/span><span style=\"cursor: auto;\"><\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"cursor: auto;\">Each sub-section should be titled in relation to one customer lifecycle area, such as customer acquisition, retention, development, engagement etc.<\/span><span style=\"cursor: auto;\"><\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\"><br \/><\/span><\/b><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">Objectives<\/span><\/b><span style=\"font-variant-caps: inherit; cursor: auto;\">: Where do we want to be in the future? What to achive and when?<\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\">They should be<span style=\"cursor: auto;\">&nbsp;<\/span><u style=\"cursor: auto;\">relevant and meaningful<\/u><span style=\"cursor: auto;\">&nbsp;<\/span>for the chosen organisation.<\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span>Customer acquisition \/ retention \/ development targets<\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span>Customer satisfaction target<\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span>Customer experience target<\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span>Site visit \/ duration target<\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span>Customer segmentation target<\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"font-variant-caps: inherit; cursor: auto;\"><\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span>Number of engaged customers<\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"cursor: auto;\"><u style=\"cursor: auto;\"><span style=\"cursor: auto;\">Examples of SMART Objectives:<\/span><\/u><\/b><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">Objective 1.&nbsp;Engagement:<\/span><\/b><span style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">&nbsp;<\/span>Achieve 3% of existing customers to interact socially with the brand in the next two years.<\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">Objective 2.&nbsp;Acquisition<\/span><\/b><i style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">:<\/span><\/i><span style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\">&nbsp;Increase brand visibility by 5% from January 2024 through to December 2024.<span style=\"cursor: auto;\">&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">Objective 3.&nbsp;Development:<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/b><span style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\">Increase email frequency from one email per quarter to one email per month from January 2023 through to September 2023.<\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"font-size: 16px; font-variant-caps: inherit; cursor: auto;\"><br \/><\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">Digital Strategy:<\/span><\/b><span style=\"font-variant-caps: inherit; cursor: auto;\"><span style=\"cursor: auto;\">&nbsp;<\/span>How do you plan to get there?<\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><b style=\"cursor: auto;\"><span style=\"cursor: auto;\">Digital Marketing Channels That Can Be Used According To Business Requirements:<\/span><\/b><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;<\/span><\/span><\/span><span style=\"cursor: auto;\">Search Engine Optimization (SEO)<\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 9.333333px;\">&nbsp;<\/span><\/span><\/span><span style=\"cursor: auto;\">Content Marketing<\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 9.333333px;\">&nbsp;<\/span><\/span><\/span><span style=\"cursor: auto;\">Social Media Marketing<\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 9.333333px;\">&nbsp;<\/span><\/span><\/span><span style=\"cursor: auto;\">Paid Advertising<\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 9.333333px;\">&nbsp;<\/span><\/span><\/span><span style=\"cursor: auto;\">Email Marketing<\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"font-variant-caps: inherit; cursor: auto;\"><\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">\u2022<span style=\"font-size: 9.333333px;\">&nbsp;<\/span><\/span><\/span><span style=\"cursor: auto;\">Video Marketing<\/span><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><b style=\"font-variant-caps: inherit;\"><br \/><\/b><\/p>\n<p style=\"margin-left: 36pt; cursor: auto;\"><b style=\"font-variant-caps: inherit;\">Marketing Metrics:<\/b><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\"><span style=\"font-variant-caps: inherit;\">List of <b>metrics<\/b> that can be used:<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">1.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Net Promoter Score (NPS)<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">2.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Customer Acquisition Cost (CAC)<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">3.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Customer Lifetime Value (CLV)<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">4.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">CAC to CLV<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">5.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Customer Satisfaction Score (CSAT)<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">6.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Customer Effort Score (CES)<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">7.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Customer Retension Rate<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">8.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Revenue Churn<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">9.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">First Contact Resolution<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><span style=\"cursor: auto;\">10.<span style=\"font-size: 7pt; line-height: normal; cursor: auto;\">&nbsp;<span style=\"cursor: auto;\">&nbsp;<\/span><\/span><\/span><\/span><span style=\"cursor: auto;\">Average Ticket Time<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><br \/><\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">Examples and structure are in the attachments.<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">Please do not use the exact same examples as given in samples.<br \/><\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">Please note that the structure of the examples is slightly different.<br \/><\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\"><br \/><\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">No AI,<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">Harvard style,<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">Plagiarism free,&nbsp;<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"cursor: auto;\">Academic sources.<\/span><\/p>\n<p style=\"margin: 0cm; font-size: medium; cursor: auto;\">&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Based on KFC UK company, you will identify&nbsp;THREE SMART&nbsp;objectivesand recommend&nbsp;THREE digital strategies&nbsp;that will help the company build and develop profitable long-term relationships with its target customers. Then, you will propose&nbsp;ONE&nbsp;marketing&nbsp;metric for each objective to monitor and measure the success of your objectives (a total of THREE marketing metrics). Each proposed digital strategy should be justified [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[53],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions\/19781"}],"collection":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/comments?post=19781"}],"version-history":[{"count":0,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/questions\/19781\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/media?parent=19781"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/disciplines?post=19781"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/paper_types?post=19781"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.writemyessays.app\/blog\/wp-json\/wp\/v2\/tagged?post=19781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}