Assignment Question
Reflect upon the process of sellers satisfying the differing purchasing demands of consumers (B2C) and businesses (B2B) as discussed in your reading thus far (see chapters 3 and 4 in particular); explore the range of marketing and sales strategies that are utilised by companies targeting buyers from these two distinct customer groups.
Explain how the marketing and sales strategies you have learned about can be applied to influence consumer and organisational buyer behaviour; illustrate your response with real-world examples of how sellers persuade purchasers from these different customer groups to buy their products and/or services.
Your assignment response is to be delivered as a written report of 2,000 words, featuring a series of appropriately headed sections and presented in a formal third-person style.
The learning outcomes for this assignment are:
- Classify and analyse different marketing and sales functions
- Formulate appropriate strategies for the marketing and selling of products and services in diverse business settings
- Recognise and apply core personal selling tasks and responsibilities
- Analyse and assess customer relationship and sales channel components to optimise the development of marketing and sales plans
Reading in Question: (Screenshots of chapter 3 and 4 attached)
Selling and Sales Management
Edition: 11th
Author(s): Jobber, D., Lancaster, G. & Le Meunier FitzHugh, K.
Date of Publication: 2019
Publisher: Pearson
Place of Publication: Harlow