Explain the different elements of being a social work professional and demonstrate how each relates to the need to listen to service users’ voices and to keep service users at the heart of your practice.

1500 words in relation to Scottish Social Work

Referencing is very important in this paper, please ensure it is accurate, thanks.

When refering to someone in care only refer to as service users, thanks.

Use only references provided.

Explain the different elements of being a social work professional and
demonstrate how each relates to the need to listen to service users’
voices and to keep service users at the heart of your practice.

In preparing this assignment you should demonstrate your knowledge of:
• The different aspects of professionalism

Element 1 (professional behaviour including standards, codes etc.)
Element 2 (Knowledge – remember the different types. All might not apply)
Element 3 (Reflection)
Element 4 (Virtues – what?)
Element 5 (Relationship based practice)

• Supporting literature on professionalism and listening to service users
• The Ethical Principles and Standards in Social Work Education
• The SSSC Codes of Practice

In undertaking the EAL and the summative assignment, you will meet the Ethical Principles and
the following Standards in Social Work Education (2019):

1.1 Prepare for social work contact and involvement, including in the context of inter-
professional and integrated services.

4.1 Through critical analysis and reflection, evaluate and use up-to-date knowledge and
national and international research.

—-Criteria for assessment—-

• Understand the elements that comprise ‘social work professionalism’ and the impact of
professional codes of practice, principles and standards
• Demonstrate the importance of listening to, and hearing, service users
• Present a clearly structured and reasoned submission which demonstrates knowledge
acquisition, reflection and critical analysis
• Able to present material in a logical, coherent, comprehensive and legible form with
appropriate referencing

Ethical Principles.

The following broad ethical principles are based on social work’s core values of service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. These principles set forth ideals to which all social workers should aspire.

The 7 principles of the Nolan Code of Conduct, which guide ethical behaviour in public life, are: honesty, integrity, objectivity, accountability, selflessness, openness, and leadership.

Key aspects of the SSSC Codes of Practice

  • Standards of Practice
  • Values and Behaviours
  • Accountability
  • Continuous Professional Learning (CPL)
  • Employer Responsibilities
  • Respecting Individuals
  • Confidentiality
  • Risk Management
  • Working with Colleagues
  • Seeking Support

Use quote’s codes of practices to prove learning with accurate page numbers alongside quotes

Please use only these references

Listening to service users and carers

· ‘We Don’t See Her as a Social Worker’: A Service User Case Study of the Importance of the Social Worker’s Relationship and Humanity Article Beresford, Peter ; Croft, Suzy ; Adshead, Lesley, The British journal of social work, 38(7), 2008-10-01, 1388 – 1407

‘We Don’t See Her as a Social Worker’: A Service User Case Study of the Importance of the Social Worker’s Relationship and Humanity on JSTOR

· ‘You Just Treat me like a Human Being’: Using Lived Experience to (Re)imagine Boundary Practices in mental health settings Article Sinclair, Aimee ; Mahboub, Lyn ; Gillieatt, Sue ; Fernandes, Christina, The British journal of social work, 53(3), 2023-05-15, 1408 – 1425

‘You Just Treat me like a Human Being’: Using Lived Experience to (Re)imagine Boundary Practices in mental health settings | EBSCOhost

· Beresford and Croft (2001) Services users’ knowledges and the social construction
of social work Service Users’ Knowledges and the Social Construction of Social Work – Peter Beresford, Suzy Croft, 2001

· Pumps and poetry Article Senior, Melanie R, The British journal of social work, 53(3), 2023-05-15, 1506 – 1524

Pumps and poetry | EBSCOhost

· Service users’ experiences of social and psychological avoidable harm in mental health social care in England: Findings of a scoping review Article Carr, Sarah ; Hudson, Georgie ; Amson, Noa ; Hisham, Idura N ; Coldham, Tina ; Gould, Dorothy ; Hodges, Kathryn ; Sweeney, Angela, The British journal of social work, 53(3), 2023-05-15, 1303 – 1324

Service users’ experiences of social and psychological avoidable harm in mental health social care in England: Findings of a scoping review | EBSCOhost

· We need to talk about Bona’: An autoethnographic account of fostering an unaccompanied asylum seeker Article Daly, Maura ; Smith, Mark, International journal of social pedagogy, 10(1), 2021-04-21

Daly | ‘We need to talk about Bona’: An autoethnographic account of fostering an unaccompanied asylum seeker | International Journal of Social Pedagogy

Social work role, practice and professionalism

· Standards in Social Work Education (SiSWE) Website Scottish Social Services Council, SSSC, 2019

· What are the SSSC Codes of Practice? – Scottish Social Services Council Website

· Changing Lives: Report of the 21st C Social Work Reviev Electronic Article Scottish Government

· The BASW Code of Ethics for Social Work

· Values in social work : reconnecting with social justice Book Fenton, Jane, London :, Palgrave, 2016., Total pages ix, 186 pages :

· Social work for lazy radicals : relationship building, critical thinking and courage in practice Book Fenton, Jane, London :, Red Globe Press, 2019., Total pages viii, 190 pages ;

· Professional identity and social work Book Webb, Stephen A.,, London :, Routledge, 2017., Total pages 246 page

· The Boundaries of the Social Work Relationship Revisited: Towards a Connected, Inclusive and Dynamic Conceptualisation Article O’Leary, Patrick ; Tsui, Ming-Sum ; Ruch, Gillian, The British journal of social work, 43(1), 2013-02-01,

· Aristotle’s virtue ethics as a conceptual framework for the study and practice of social work in modern times Article Papouli, Eleni, European journal of social work, 22(6), 2019-11-02, 921 – 934

· Organisational professionalism and moral courage: contradictory concepts in social work? Article Fenton, Jane, Critical and radical social work, 4(2), 2016-08-01, 199 – 215

· A model of professional knowledge for social work practice Article Hudson, Julie Drury, Australian social work, 50(3), 1997-09-01, 35 – 44

· Ingram and Smith RBP Relationship-based practice: emergent themes in social work literature Relationship-based practice: emergent themes in social work literature | Iriss

· The Place of Knowledge in Constructing Social Work Identity: Validating Vagueness Article Daly, Maura ; McCulloch, Trish ; Smith, Mark, The British journal of social work 54(3), 2024-05-16, 958 – 975

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