Chapter Summary DMAIC and Problem Statement Elements (The Unofficial Guide to Surviving the Grubhub Era)

October 23, 2024October 23, 2024 Discipline: Business and Management

The book is “Hangry: A Startup Story” (Grubhub)


This is an individual assignment based on your book.  Please submit a summary, approximately 2 pages.  No specific format is required, however this should be a formal, written narrative.  It should NOT be in bullet point format.

Each member of your team must choose a different chapter from the book.

  • Provide a summary of the events of that chapter. 
  • What element(s) of DMAIC is(are) addressed in that chapter?
  • Explain how that chapter relates to the symptoms and causes from your Problem Two-Pager.
  • Identify the stakeholders involved in that chapter and how each of those stakeholders would define success. 
  • Identify and describe at least two decision traps, from those we covered in this class.
Your submission should be in the form of a memo to me. 

Link to the book: https://www.zlibrary.cc/dl/hangry-a-startup-journey

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