You are an intern with TUI at their head offices in Europe. TUI is the world’s leading integrated tourism group. The broad portfolio gathered under the group umbrella consists of strong tour operators, 1,200 travel agencies and leading online portals, 5 airlines with around 130 aircrafts, over 400 hotels, 17 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof that will deliver a consistent contemporary service to every single customer. This integrated offering enables TUI to provide their 19 million customers with an unmatched holiday experience in 25 regions. A key feature of TUI’s corporate culture is global responsibility for economic, environmental, and social sustainability.
TUI is affiliated with several hotels on St. Maarten/St. Martin, and they believe that with your background knowledge of the island and its culture, you would be the ideal person to provide the Corporate Marketing & Sales Director with feedback. They are also considering hiring a Customer Relations Manager on the island and have asked you to compile a Job Description so that they can start interviewing candidates, including you.