Human Resources Management and technology for improved equality, inclusion and employment
With technology’s rapid development and adoption, organisations experience increased efficiency, performance, and productivity. For example, the growing “ratification” and the use of algorithms allow the offshoring of some of the existing service activities worldwide while creating new business opportunities. However, these new characteristics of digitalisation of management also affect access to employment, working conditions of individuals, and assessment of work quality, which could generate new sources of inequalities.
- How does digitalisation impact HRM practices and work organisation, specifically concerning teleworking and “platformization”, and how do HRM and work organisation, in turn, influence the use of digital technologies and innovation?
- What roles do individuals, such as senior managers, employees, and employee experience, play in the digital transformation process?
- AI has been rapidly developed and deployed by individuals and organisations. What effective human resource management practices can organisations implement to leverage AI at work while ensuring ethical, fair, legal, and sustainable AI usage?
- How can HR actors contribute to the effective implementation of AI, considering the rapid development of AI tools and the lag in regulatory oversight?
- What potential benefits and obstacles arise for employees when utilising AI at work?
- What are some effective tactics for employees to optimise AI usage for improved well-being and productivity?
- How can AI be used to promote diversity, equity, and inclusion in the workplace?
- How can HR functions leverage AI to address key challenges related to employee experience, well-being, inclusion, equity and collaboration?
- How can relevant stakeholders such as policymakers, regulators, technology providers, business communities, and educators collaborate to address the intersection between AI and humans in the workplace?
- What changes are necessary in HRM education to effectively address the challenges posed by the increasing use of AI in the workplace?
- Which types of technologies and technology applications show promise in enhancing human skills, creating employment opportunities, and ensuring decent working conditions?