GB560M1-1: Analyze the impact of business processes on organizational performance.

Introduction:

Redman (2019) states that the world is changing quickly, change is hard, and many change efforts fail. A leader must have a good plan in place to navigate through these changes to stay successful. Now you will apply that knowledge to a company scenario, building an implementation plan into the process so it is actionable. Select one business from the current winners from any of the categories in the Great Places To Work list. Assume that you are the new CEO of this business who has goals of expanding your business. Depending on your choice, you can select one or more from the following list:

  • Expand nationally or internationally
  • Change your business offering(s) or target customers
  • Merger or acquisition
  • Another goal of your choice

For this 4- to 6-page APA-compliant paper (not including title and reference pages) respond to the following:

Section 1- Overview and Goal Description

  • Select the company that you will use for this paper. Provide an explanation and rationale for your choice. As there are many categories in the Great Places To Work site, you may want to explore an industry you know well or look to expand your knowledge by selecting an industry you are unfamiliar with for increased learning and knowledge building.
  • Describe the vision, mission, and values as individual components in the current state of the company. Explain the systems relationship of these elements, and how they are related to help the company achieve success.
  • Provide any additional background information (i.e., financials, primary products and services, etc.) to ensure the funding agency has an overview of the organization.
  • As the new CEO, identify the growth goal(s) you would like to achieve including a rationale for this choice(s). (Present any research and due diligence you have conducted on the efficacy of this goal, i.e., competition who have achieved/failed at this goal, possible Return on Investment (R.O.I.) or impact on company productivity or effectiveness.)

Section 2- Vision Integration into Current State

  1. Describe the current vision of the company. You may reuse the content from Section 1.
  2. In your readings, you saw how a personal vision statement can be a foundation for creating a business venture and/or incorporation into the current vision of a company you will be leading. For this section, you will present a plan for how you would integrate your vision into what currently exists for the company you have selected for analysis. Support your thoughts with at least two sources from the readings, as well as two other sources you uncover in your research. For this section, you may use sources that are not considered scholarly as your additional sources.
  • Include in this section:
    • Your personal vision and process you used for your personal vision creation.
    • A draft of your revised vision, incorporating your vision into the current company vision.
    • The process you will use to involve all stakeholders in the new vision creation is based on your draft. You may use both descriptive and graphic representation tools (i.e., flow charts) to present this process. (If using a drawing tool, please include a link to your illustration or attach a file to your post. If you are unsure how to attach a link or file to your post, contact the help desk.)
  1. The measurement process you will use to determine the effectiveness of your new vision on organizational success.

Articles provided:

Baldoni discusses the relationship between vision, mission and values and describes ways to ensure they are relevant and complete.

This article describes systems thinking and process improvement, and discusses how to look at process improvement from a systems thinking perspective.

Ingram and Lord present the key findings of the study conducted by The Brookings Institute entitled “Global Development Disrupted: Findings From a Survey of 93 Leaders.”

    • Chapter 1: “Evolution of Process Thinking”
    • Chapter 2: “How to Model a Process”

These chapters address the importance of process thinking to organizational success and present steps to model a process using a variety of techniques.

Zhu presents an overview of systems thinking, and process thinking and discusses how both can be used for problem solving and improvement.

View the following videos that will be used in the discussions and/or assessment:

This video presents information on what organizational conditions are in place to determine when to map the future state process versus the current state process.

This video presents an example of how a system relates to individual processes within the system.

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