Module 3 Application Activity – Using Measures of Dispersion to Award Employee Performance

  1. If you were Juana, to whom would you give the employee of the year award–and why? Keep in mind that Seana, Gerard, and Xue have been full-time employees for the past year and that their averages were determined based on roughly the same number of ratings (N = 1,000). Given that all 3 of these employees have the same mean score, please proceed under the assumption that you should give the award to the employee whose mean score can be estimated most precisely.
  2. Now let’s keep everything else the same except let’s assume that Xue is instead a newer employee. She has only worked at Home Safe as a support specialist for the past 6 months, which means her average score is based on fewer ratings (N = 500 compared to N = 1,000 for Gerard and Seana). Knowing this information, would you change who you decided to give the award to in the previous response? Why or why not?
  3. Think back to Module 1’s illustrated scenario, which focused on using measures of central tendency to interpret results from a job satisfaction survey. Why might it have also been important to also calculate measures of variability in addition to the mean when interpreting job satisfaction levels across the entire organization? Results are shown again here:

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