Title:
Critically evaluate and discuss the involvement and engagement of service users in service improvement.
Rationale:
As a healthcare professional it is important that we understand the value that patients can bring to the design and development of the healthcare services in which we practice. Undertaking this assessment and the associated learning, will develop this understanding and help you to identify future opportunities for engagement in your own clinical areas.
Within this evaluation you should address:
- What is service user involvement and engagement.
- The rationale for service user involvement and engagement in service improvement.
- Evaluate how service user involvement and engagement can be embedded into the process(es) of service improvement?
- Discuss advantages, disadvantages alongside any potential barriers to involvement and engagement and include recommendations for how these can be overcome.
Your assignment should be 1700 words maximum, please be advised that students are not permitted to exceed this word limit. Students are entitled to be under this word limit by 10%, but this is not advised.
Your evaluation should be supported by appropriate peer-reviewed reference sources and referenced using Harvard or Vancouver referencing.